Claims

As part of our commitment to providing you and your clients with Brilliant Claims service, we make it easy for you to access our team of highly qualified national and regional insurance claims adjusters.

To ensure that CNS remains the insurer of choice in British Columbia, we have established a robust and efficient process for handling claims, tailored to the needs of our clients.

Providing Brilliant Claims Service

Our team of insurance claims adjusters has specific industry experience. This ensures that we are able to serve you and your clients efficiently by applying the right skills and appropriate level of response for each claim.

  • Our claims centre is strategically located in Vancouver.
  • Our “fast-track” process for property losses and credit card inclusion claims allows us to provide faster service through streamlined processing.
  • Our highly trained insurance specialists, together with a trusted external team of loss adjusters, legal firms and industry experts, provide the skills required to process national, large and complex claims.
  • Our claims team is highly experience in claims investigation, court attendance, claims settlement and negotiation.

Contact our claims team

If your client needs to make a claim, please direct them to:

New RSA Claims Point™ portal

We've made it easy for you and your customers to submit and check ongoing home and auto claims with our new streamlined claims service.

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